Fare & payment
Get a written quote for your actual route and schedule. Confirm included charges and accepted payment methods before accepting the reservation.
Safety First Transports
Booking guidance, policies & FAQs
Understand quote requests, confirmation, fares, changes, flights and luggage before reserving.
Before you confirm
Changes & cancellations
Notify SFT when plans change. Ask for the cancellation, no-show, waiting and refund terms that apply to your ride before confirming it.
Flights & meeting points
Share your flight details and traveler’s contact number. Follow the confirmed airport pickup instructions and communicate delays directly.
Detailed operating terms are awaiting owner confirmation. This page does not publish unverified fees, cancellation windows or guarantees.
Your questions, answered
Is this a confirmed booking?
No. A request starts a conversation. Wait for written confirmation of availability, the final fare, pickup instructions and reservation terms.
How much will my trip cost?
Request a route-specific quote. Ask whether tolls, parking, waiting, stops and gratuity are included. No fare is published until the trip details have been reviewed.
Can I arrange a ride for my student or guest?
Yes, request a ride with separate passenger and booker details. Include the traveler’s mobile number and tell us who should receive the quote and confirmation. Payment arrangements must be confirmed directly.
What if my flight changes?
Provide the flight number and notify SFT of changes. Confirm the pickup plan and any waiting charges in writing. Automatic flight monitoring and unlimited waiting are not promised.
What are the cancellation and refund terms?
Ask for the applicable cancellation, no-show and refund terms with your quote before accepting a reservation. A fixed cancellation window or refund guarantee is not published here.
How many passengers and bags can travel?
Provide passenger count, number and size of bags, and any oversized items. Seating and luggage capacity depend on the vehicle assigned and must be confirmed.
Are child seats or accessibility accommodations available?
Tell us about child-seat and accessibility needs before requesting confirmation. Availability and suitability must be confirmed for the specific ride.
Are you affiliated with Williams College or local hotels?
SFT is an independent transportation provider. Campus and hotel references describe destinations and do not imply an affiliation or endorsement.